I'm guessing there is a firewall between the client and VPN server when
the client is in the outside world.

See the "Issue with not stopping system xl2tpd service" section in the 
README.md file :
https://github.com/nm-l2tp/network-manager-l2tp/blob/nm-1-2/README.md


I'm guessing the firewall doesn't like clients that are trying to connect with 
an ephemeral port.

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https://bugs.launchpad.net/bugs/1771223

Title:
  Cannot connect to L2TP network

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