I gathered other information that may be relevant, a report generated with the Elan official tool from Windows. It contains some useful information on the commands to send and other things.
** Attachment added: "report.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics-hwe-16.04/+bug/1754792/+attachment/5096059/+files/report.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1754792 Title: synaptics driver wont load for touchpad, only evdev To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics-hwe-16.04/+bug/1754792/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs