Hi Christopher, 1) This one was hard... I needed a magnifying glass to get the info: HP Pavilion Notebook PC ProdID: V7R89LA#ABM Model 14-av005Ia
2) Update done using command: sudo apt-get install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04 Same results, black screen. In fact, after the update, it never starts correctly again :S 3) I tried with the four options. None worked. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1642078 Title: Black screen at startup on Carrizo To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1642078/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs