Public bug reported:

https://askubuntu.com/questions/990970/how-to-install-hplip-3-17-11
-under-ubuntu-17-10-for-hp-officejet-pro-8720

I'm using Ubuntu 17.10

According to the release notes https://developers.hp.com/hp-linux-
imaging-and-printing/release_notes I need hplip 3.17.11.


When I install hplip from using apt-get I get the following error when I
execute hp-check:

The error is the following (distro not supported) File
"/usr/share/hplip/installer/core_install.py", line 475, in init
self.distro_name = self.distros_index[self.distro]



I've tried installing from the shell installer with the following:

error: Configure failed with error: libnetsnmp not found

When I do the following:

sudo apt-get install libsnmp-dev

I get

libsnmp-dev is already the newest version (5.7.3+dfsg-1.7ubuntu1)

And apt is an older version

apt-cache policy hplip
hplip:
  Installed: 3.17.7+repack0-3
  Candidate: 3.17.7+repack0-3
  Version table:
 *** 3.17.7+repack0-3 500
      500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages
      100 /var/lib/dpkg/status

Anyone have any ideas on how I can install and/or debug this?

** Affects: ubuntu
     Importance: Undecided
         Status: New

** Description changed:

  https://askubuntu.com/questions/990970/how-to-install-hplip-3-17-11
  -under-ubuntu-17-10-for-hp-officejet-pro-8720
  
  I'm using Ubuntu 17.10
  
  According to the release notes https://developers.hp.com/hp-linux-
  imaging-and-printing/release_notes I need hplip 3.17.11.
+ 
+ 
+ When I install hplip from using apt-get I get the following error when I
+ execute hp-check:
+ 
+ The error is the following (distro not supported) File
+ "/usr/share/hplip/installer/core_install.py", line 475, in init
+ self.distro_name = self.distros_index[self.distro]
+ 
+ 
+ 
  
  I've tried installing from the shell installer with the following:
  
  error: Configure failed with error: libnetsnmp not found
  
  When I do the following:
  
  sudo apt-get install libsnmp-dev
  
  I get
  
  libsnmp-dev is already the newest version (5.7.3+dfsg-1.7ubuntu1)
  
  And apt is an older version
  
  apt-cache policy hplip
  hplip:
-   Installed: 3.17.7+repack0-3
-   Candidate: 3.17.7+repack0-3
-   Version table:
-  *** 3.17.7+repack0-3 500
-       500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages
-       100 /var/lib/dpkg/status
+   Installed: 3.17.7+repack0-3
+   Candidate: 3.17.7+repack0-3
+   Version table:
+  *** 3.17.7+repack0-3 500
+       500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages
+       100 /var/lib/dpkg/status
  
  Anyone have any ideas on how I can install and/or debug this?

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1744587

Title:
  hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/1744587/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to