That works fine here, i can see the images with eog 2.20.0-0ubuntu3, are
you both guys running an amd64 system?
** Changed in: eog (Ubuntu)
Importance: Undecided => Low
Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
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Some jpg images never open in EOG
https://bugs.launchpad.net/bugs/156324
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