Dear Brian,

I'm really getting worried.
Since my report to you, I can't even install the necessary updates anymore.
It comes with this message:

[image: Inline afbeelding 1]

I don't have any software from third parties.

And when I type in the suggested line, this is what is said:

[image: Inline afbeelding 2]

Please help!

Nanka Sparnaaij

2017-06-30 21:45 GMT+02:00 Brian Murray <br...@ubuntu.com>:

> Due to a bug in apport's method for creating a duplicate signature, the
> DuplicateSignature in this report was incorrect. We are fixing that now,
> sorry for the noise!
>
> ** Attachment added: "DuplicateSignature.txt"
>    https://bugs.launchpad.net/bugs/1701471/+attachment/4906902/+files/
> DuplicateSignature.txt
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1701471
>
> Title:
>   package linux-image-4.10.0-26-generic (not installed) failed to
>   install/upgrade: subprocess new pre-installation script returned error
>   exit status 128
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>
>   Problems since updating the latest Ubuntu version 17.?
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 17.04
>   Package: linux-image-4.10.0-26-generic (not installed)
>   ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
>   Uname: Linux 4.10.0-24-generic i686
>   ApportVersion: 2.20.4-0ubuntu4.1
>   Architecture: i386
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nanka      1637 F.... pulseaudio
>   Date: Fri Jun 30 03:02:00 2017
>   ErrorMessage: subprocess new pre-installation script returned error exit
> status 128
>   HibernationDevice: RESUME=UUID=a7ada202-7785-4942-8a15-f24aeb776fee
>   InstallationDate: Installed on 2016-04-26 (429 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386
> (20160420.1)
>   MachineType: Hewlett-Packard HP Compaq 6710b (KE124ET#ABH)
>   PccardctlIdent:
>    Socket 0:
>      no product info available
>   PccardctlStatus:
>    Socket 0:
>      no card
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic
> root=UUID=a7e09155-e757-4c87-97a0-a84d52a8716a ro quiet splash
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2.1
>   SourcePackage: linux
>   Title: package linux-image-4.10.0-26-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error exit
> status 128
>   UpgradeStatus: Upgraded to zesty on 2017-06-07 (23 days ago)
>   dmi.bios.date: 04/10/2008
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68DDU Ver. F.11
>   dmi.board.name: 30C0
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 71.2E
>   dmi.chassis.asset.tag: CNU8191FQ7
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias: dmi:bvnHewlett-Packard:bvr68DDUVer.F.11:bd04/10/2008:
> svnHewlett-Packard:pnHPCompaq6710b(KE124ET#ABH):
> pvrF.11:rvnHewlett-Packard:rn30C0:rvrKBCVersion71.2E:
> cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP Compaq 6710b (KE124ET#ABH)
>   dmi.product.version: F.11
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1701471/+subscriptions
>


** Attachment added: "image.png"
   https://bugs.launchpad.net/bugs/1701471/+attachment/4909180/+files/image.png

** Attachment added: "image.png"
   https://bugs.launchpad.net/bugs/1701471/+attachment/4909181/+files/image.png

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1701471

Title:
  package linux-image-4.10.0-26-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701471/+subscriptions

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