*** This bug is a duplicate of bug 1701085 ***
https://bugs.launchpad.net/bugs/1701085
Public bug reported:
"Ubuntu Software" was installing an OS update, and hung. I looked
online, and most people said the solution was to reboot, which I did.
When it restarted I got this error message.
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC3: steven 2292 F.... pulseaudio
/dev/snd/controlC2: steven 2292 F.... pulseaudio
/dev/snd/controlC0: steven 2292 F.... pulseaudio
/dev/snd/controlC1: steven 2292 F.... pulseaudio
Date: Thu Jun 29 22:36:25 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=dcb0a391-648a-42f9-a40e-561fda0712d5
InstallationDate: Installed on 2015-04-27 (794 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUS All Series
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic.efi.signed
root=UUID=6c85416c-17b1-4fd8-ab48-1ef26b34ed19 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0910
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Q87T
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0910:bd11/25/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnQ87T:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package xenial
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https://bugs.launchpad.net/bugs/1701353
Title:
package linux-image-4.4.0-83-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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