*** This bug is a duplicate of bug 1701085 ***
https://bugs.launchpad.net/bugs/1701085
Public bug reported:
Tried to do the update. It was installing OS updates and a Gnome File
Manager. Got stuck on the inatalling - progress bar was about 2/3.
Waited about 2 hrs, no change so I rebooted the machine and got this
error message about failure to install this package...
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: rrenzetti 1957 F.... pulseaudio
/dev/snd/controlC0: rrenzetti 1957 F.... pulseaudio
Date: Wed Jun 28 21:15:20 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=bfa7d3a4-b058-482f-ba58-a1675e59ecfc
InstallationDate: Installed on 2016-11-26 (215 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: LENOVO 4352H1U
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-81-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
RfKill:
SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: A2KT34AUS
dmi.board.name: LENOVO
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.type: 7
dmi.chassis.vendor: LENOVO
dmi.chassis.version: NONE
dmi.modalias:
dmi:bvnLENOVO:bvrA2KT34AUS:bd12/05/2013:svnLENOVO:pn4352H1U:pvrThinkStationS30:rvnLENOVO:rnLENOVO:rvr0B98401PRO:cvnLENOVO:ct7:cvrNONE:
dmi.product.name: 4352H1U
dmi.product.version: ThinkStation S30
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-package xenial
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https://bugs.launchpad.net/bugs/1701158
Title:
package linux-image-4.4.0-83-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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