Public bug reported:
trying to do an OS update via ubuntu software center. Update was at
about 50% and froze for 6 hours.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-24-generic 4.10.0-24.28
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dick 1783 F.... pulseaudio
Date: Fri Jun 23 06:30:50 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=50c5587e-6a88-4f09-add0-de319ba98c21
InstallationDate: Installed on 2017-04-07 (76 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: ASUSTeK COMPUTER INC. X55A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-22-generic
root=UUID=4d651ef2-0b71-4b78-b820-1a759334a26b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.10.0-24-generic 4.10.0-24.28 failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: Upgraded to zesty on 2017-06-06 (17 days ago)
dmi.bios.date: 08/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X55A.413
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X55A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX55A.413:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnX55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X55A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package zesty
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https://bugs.launchpad.net/bugs/1700072
Title:
package linux-image-4.10.0-24-generic 4.10.0-24.28 failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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