Public bug reported: I downloaded OS updates and shut down. Next boot I got this error message.
ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-22-generic (not installed) ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11 Uname: Linux 4.10.0-21-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: doctorwu 1693 F.... pulseaudio Date: Wed Jun 7 22:01:41 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 InstallationDate: Installed on 2017-05-19 (19 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b52b Chicony Electronics Co., Ltd Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E402SA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic.efi.signed root=UUID=29feef4a-96ae-4680-bdca-76622ff6a7ac ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.10.0-22-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/22/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E402SA.209 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E402SA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE402SA.209:bd02/22/2016:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E402SA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package zesty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1696651 Title: package linux-image-4.10.0-22-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1696651/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs