Public bug reported:
I like to have dual boot so I installed Windows 10 on my laptop ASUS A541s (also known as A541sa). Everything works OK. Then I just installed Kubuntu 17.04 x64 (Spanish language) on it and after some restarts today, suddenly it got not sounds. The live CD session had sounds, though (also, the first times I started the installed Kubuntu 17.04 I had sounds as normally). Now in Preferencias del sistema --> Multimedia --> Volumen del sonido, the slide bar is at the left, and when I try to move it to the right (to gain sound volume) it automatically goes to the left for itself. Also the speaker button on such window of Volumen del sonido it has a red hyphen on it (showing sound it's muted) but I can't get rid off it when clicking on it. I attach an screenshot. However the Volume control at the system tray shows as normally and its slide bar moves OK (but there is not sounds). To restart the OS doesn't help, neither to play with the sound options, etc. Indeed this is not the first time I get such sound problem with Ubuntu and not only with KDE. With the previous Kubuntu 16.10 I had the same problem, but the sound was just fine when trying Fedora 25 (GNOME version). I also have tried (live session) Xubuntu 17.04 (some times I get not sound other times sound works OK), and also Ubuntu MATE 17.04 (most times the sound works OK, while the few times I suddenly lost the sound restarting the system makes it to work again). As per my experience, IMHO the most prone desktop environment to lose sound it's KDE, and I don't know how to recover it. XFCE loses sound some times. The sound on MATE (or GNOME) DE works fine most times and to restart the system recovers the sound if needed. The battery light of the laptop some times starts white-blinking in cycles of four times which repeats again and again until I restart the laptop (this happened to me in KDE, XFCE and MATE, and with or without sound). Thanks in advance, because I prefer Linux over Windows and Ubuntu with KDE are my favorite Linux choices since years ago. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: ubuntu-release-upgrader-core 1:17.04.7 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 Uname: Linux 4.10.0-19-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: KDE Date: Wed Apr 19 18:33:46 2017 InstallationDate: Installed on 2017-04-19 (0 days ago) InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubuntu-release-upgrader (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug dist-upgrade zesty ** Attachment added: "Screenshot_20170419_184327.png" https://bugs.launchpad.net/bugs/1684244/+attachment/4865026/+files/Screenshot_20170419_184327.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1684244 Title: No sounds with Kubuntu 17.04 on ASUS A541s To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1684244/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs