Public bug reported: I upgraded from Ubuntu 14.04 LTS to Ubuntu 16.04 and I lost audio on the headphone jack. Speakers work fine though. I installed pavucontrol and that program has a sound level bar which moves while playing sound with the headphones plugged in. So, PulseAudio effectively detects sound. In addition to the files attached by the ubuntu-bug program I have attached the output of alsa-info.sh.
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: pulseaudio 1:8.0-0ubuntu3.2 ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44 Uname: Linux 4.4.0-64-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: antonio 2172 F.... pulseaudio /dev/snd/controlC1: antonio 2172 F.... pulseaudio CurrentDesktop: Unity Date: Sun Mar 5 21:39:08 2017 InstallationDate: Installed on 2012-07-22 (1687 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: pulseaudio UpgradeStatus: Upgraded to xenial on 2017-03-01 (4 days ago) dmi.bios.date: 10/23/2007 dmi.bios.vendor: TOSHIBA dmi.bios.version: V1.90 dmi.board.name: ISRAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd10/23/2007:svnTOSHIBA:pnSatelliteProP200:pvrPSPB7E-00Q00HCE:rvnTOSHIBA:rnISRAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: Satellite Pro P200 dmi.product.version: PSPB7E-00Q00HCE dmi.sys.vendor: TOSHIBA ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial ** Attachment added: "alsa-info.txt" https://bugs.launchpad.net/bugs/1670193/+attachment/4831990/+files/alsa-info.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1670193 Title: No audio on headphone ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1670193/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs