Public bug reported: Background information: Software Center works properly, if launched from computer's own display, but if it is launched through X2Go's remote connection, it fails to launch. Xfce4 is used as windowing environment.
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu Description: Ubuntu 16.10 Release: 16.10 2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center software-center: Installed: 16.01+16.04.20160420 Candidate: 16.01+16.04.20160420 Version table: *** 16.01+16.04.20160420 500 500 http://fi.archive.ubuntu.com/ubuntu yakkety/universe amd64 Packages 500 http://fi.archive.ubuntu.com/ubuntu yakkety/universe i386 Packages 100 /var/lib/dpkg/status x2goserver: Installed: 4.0.1.20-0~1125~ubuntu16.10.1 Candidate: 4.0.1.20-0~1125~ubuntu16.10.1 Version table: *** 4.0.1.20-0~1125~ubuntu16.10.1 500 500 http://ppa.launchpad.net/x2go/stable/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status xfce4: Installed: (none) Candidate: 4.12.3 Version table: 4.12.3 500 500 http://fi.archive.ubuntu.com/ubuntu yakkety/universe amd64 Packages 500 http://fi.archive.ubuntu.com/ubuntu yakkety/universe i386 Packages 3) What you expected to happen Software Center is launched either from menu or from command line, using command "software-center". It is expected to launch succesfully. 4) What happened instead If launched from menu, only visible is the cursor changing to running clock for a while. If launched from command line, following text is printed to screen: ---8<---8<--- kalle@doghouse:~/Desktop$ software-center /usr/bin/software-center:25: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded. from gi.repository import Gtk, GObject /usr/share/software-center/softwarecenter/ui/gtk3/views/purchaseview.py:29: PyGIWarning: WebKit2 was imported without specifying a version first. Use gi.require_version('WebKit2', '4.0') before import to ensure that the right version gets loaded. from gi.repository import WebKit2 as webkit 2017-01-05 10:12:36,322 - softwarecenter.backend.zeitgeist_logger - WARNING - Support for Zeitgeist disabled /usr/share/software-center/softwarecenter/ui/gtk3/widgets/symbolic_icons.py:23: PyGIWarning: PangoCairo was imported without specifying a version first. Use gi.require_version('PangoCairo', '1.0') before import to ensure that the right version gets loaded. from gi.repository import Gtk, Gdk, GLib, PangoCairo 2017-01-05 10:12:36,487 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None' Traceback (most recent call last): File "/usr/bin/software-center", line 130, in <module> app = SoftwareCenterAppGtk3(options, args) File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 338, in __init__ self.icons) File "/usr/share/software-center/softwarecenter/ui/gtk3/session/appmanager.py", line 66, in __init__ self.oauth_token = helper.find_oauth_token_sync() File "/usr/share/software-center/softwarecenter/backend/ubuntusso.py", line 143, in find_oauth_token_sync sso.find_credentials() File "/usr/share/software-center/softwarecenter/backend/login_impl/login_sso.py", line 74, in find_credentials self.proxy.find_credentials(self.appname, self._get_params()) File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__ return self._proxy_method(*args, **keywords) File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__ **keywords) File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. kalle@doghouse:~/Desktop$ ---8<---8<--- ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: software-center 16.01+16.04.20160420 ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1 Uname: Linux 4.8.0-27-generic x86_64 ApportVersion: 2.20.3-0ubuntu8.2 Architecture: amd64 Date: Thu Jan 5 10:32:02 2017 PackageArchitecture: all SourcePackage: software-center UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: software-center (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug yakkety -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1654182 Title: Software Center does not launch in Ubuntu 16.10 through X2Go in Xfce To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1654182/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs