apport information
** Tags added: apport-collected zesty
** Description changed:
I have motherboard GA-Z170X-UD5 TH with 2 USB Type-C (USB
3.1/Thunderbolt 3) ports, BIOS version F20b.
Both ports are "sleeping" on cold start - I can't boot from USB device
plugged into any and both of these 2 USB Type-C ports. Ubuntu 17.04 as
of December 11 doesn't see anything (no messages in dmesg).
But magically situation changes when involve Windows 10 to the party. I
boot into Windows PE based on Windows 10 and it happily see flash drive
and my Nexus 6P connected to both ports.
After this without unplugging mentioned devices I reboot into Ubuntu and
"magic" - both flash drive and Nexus 6P work fine through these 2 USB
Type-C ports. Even though it works in Ubuntu, BIOS still doesn't see
anything.
nazar-pc ~ lspci -d ::0c03 -k
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI
Controller (rev 31)
Subsystem: Gigabyte Technology Co., Ltd Sunrise Point-H USB 3.0 xHCI
Controller
Kernel driver in use: xhci_hcd
0b:00.0 USB controller: Intel Corporation DSL6540 USB 3.1 Controller [Alpine
Ridge]
Subsystem: Device 2222:1111
Kernel driver in use: xhci_hcd
But things are even more interesting: when I unplug either Nexus 6P or
flash drive and then plug back - they still work fine! But as soon as I
unplug both of them - Ubuntu doesn't see anything and doesn't post
anything into dmesg until I boot into Windows 10 again. Interestingly,
USB 3.1 controller disappears:
nazar-pc ~ lspci -d ::0c03 -k
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI
Controller (rev 31)
Subsystem: Gigabyte Technology Co., Ltd Sunrise Point-H USB 3.0 xHCI
Controller
Kernel driver in use: xhci_hcd
nazar-pc ~ cat /proc/version_signature
Ubuntu 4.9.0-10.11-lowlatency 4.9.0-rc8
+ ---
+ ApportVersion: 2.20.3-0ubuntu8
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: nazar-pc 3227 F.... pulseaudio
+ /dev/snd/controlC1: nazar-pc 3227 F.... pulseaudio
+ CurrentDesktop: Custom
+ DistroRelease: Ubuntu 17.04
+ EcryptfsInUse: Yes
+ IwConfig: Error: [Errno 2] Немає такого файла або каталогу
+ MachineType: Gigabyte Technology Co., Ltd. Z170X-UD5 TH
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: root=UUID=5170aca4-061a-4c6c-ab00-bd7fc8ae6030 ro
rootflags=subvol=root nosplash intel_pstate=disable
initrd=/efi/ubuntu_efi_stub/initrd.img
+ ProcVersionSignature: Ubuntu 4.9.0-10.11-lowlatency 4.9.0-rc8
+ RelatedPackageVersions:
+ linux-restricted-modules-4.9.0-10-lowlatency N/A
+ linux-backports-modules-4.9.0-10-lowlatency N/A
+ linux-firmware 1.162
+ RfKill: Error: [Errno 2] Немає такого файла або каталогу
+ Tags: zesty
+ Uname: Linux 4.9.0-10-lowlatency x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo vboxusers
+ _MarkForUpload: True
+ dmi.bios.date: 11/07/2016
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: F20b
+ dmi.board.asset.tag: Default string
+ dmi.board.name: Z170X-UD5 TH-CF
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.asset.tag: Default string
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Default string
+ dmi.chassis.version: Default string
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF20b:bd11/07/2016:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-UD5TH:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-UD5TH-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
+ dmi.product.name: Z170X-UD5 TH
+ dmi.product.version: Default string
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1649039/+attachment/4790154/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1649039
Title:
USB 3.1 controller does weird magic: appears after Windows 10,
disappears otherwise
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