Public bug reported: Sorry, I am not a technicl guy.
ProblemType: Package DistroRelease: Ubuntu 16.04 Package: cups-daemon 2.1.3-4 ProcVersionSignature: Ubuntu 4.4.0-46.67-generic 4.4.24 Uname: Linux 4.4.0-46-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CupsErrorLog: Date: Fri Nov 18 20:23:01 2016 ErrorMessage: subprocess new pre-removal script returned error exit status 1 InstallationDate: Installed on 2016-01-13 (309 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) KernLog: [229728.440557] SGI XFS with ACLs, security attributes, realtime, no debug enabled [229746.057428] audit: type=1400 audit(1478871174.340:511): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cups-browsed" pid=13128 comm="apparmor_parser" [319517.880356] audit: type=1400 audit(1479481022.643:512): apparmor="DENIED" operation="open" profile="/usr/bin/freshclam" name="/proc/7711/status" pid=7711 comm="freshclam" requested_mask="r" denied_mask="r" fsuid=123 ouid=0 Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Inspiron 3542 Papersize: a4 ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic root=UUID=9571943f-9c42-4eec-be73-f1d5eb0e3da8 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-46-generic root=UUID=9571943f-9c42-4eec-be73-f1d5eb0e3da8 ro quiet splash vt.handoff=7 RelatedPackageVersions: dpkg 1.18.4ubuntu1.1 apt 1.2.15 SourcePackage: cups Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1 UpgradeStatus: Upgraded to xenial on 2016-08-02 (108 days ago) dmi.bios.date: 05/13/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.vendor: Dell Inc. dmi.board.version: A12 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn:rvrA12:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3542 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.cups: # Cups configure options # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf # LOAD_LP_MODULE=yes mtime.conffile..etc.default.cups: 2015-08-05T10:50:06 ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package need-duplicate-check xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1643003 Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1643003/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs