Public bug reported: The sound stops working in what it seems a random fashion.
The first time it happened, I started going through the sound troubleshooting, did all the installation and rebooting and the sound didn't come back. I came back later to uploads the logs, but changing the input from "Digital output" to "Line out" made the sound work again. So I didn't bother with uploading the logs. Now, the sound is gone again, without no apparent reason. Went through the troubleshooting again and the sound is not working (as before). However, changing the line to "Line out" is not working as before. I noticed that booting into Windows and booting back to Ubuntu restore the sound. Also, I have the problem of the headphones not working. I'm not sure if that is relevant, but better to tell the whole story. Here is the output of running Step 3 and 4 of the troubleshooting guide (https://help.ubuntu.com/community/SoundTroubleshootingProcedure) ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Attachment added: "Output of running the commands of troubleshooting guide" https://bugs.launchpad.net/bugs/1622265/+attachment/4738472/+files/output.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622265 Title: Alienware 17R3 sound stop working randomly, it returns after booting into Windows To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1622265/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
