Public bug reported: I have a USB 16.04 LTS installer (supplied by you). I'm installing to a Dell Inspiron with a completely formatted 500GB drive. I've check with badblocks and the disk is fine. The installer fails with an IO error saying that the DVD\CD drive may need cleaning.
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubiquity 2.21.63 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CasperVersion: 1.376 Date: Thu Aug 4 19:41:20 2016 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --- JournalErrors: Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code -7: LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) ProcEnviron: LANGUAGE=en_GB.UTF-8 PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubiquity (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug ubiquity-2.21.63 ubuntu xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1609922 Title: USB Installer Crashed with CD/DVD IO Error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1609922/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs