apport information ** Tags added: apport-collected
** Description changed: The touchpad does not work as expected. It can't be enabled or disabled through FN+F11 combination. The light (in the pad) always turns on, regardless of its non functionality. The problem seems related to bug #1523738, and some say solution #24 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1523738/comments/24) works, but it didn't for me. I'm not even sure if it is the same as the version of the hardware is different. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-release-upgrader-core 1:16.04.14 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: Unity Date: Thu Jul 21 21:07:42 2016 InstallationDate: Installed on 2016-07-03 (18 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: release-upgrade UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.update-manager.release-upgrades: 2016-07-16T11:29:07.694480 + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: adin 4247 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=c0bba13c-6fa5-4545-a7ee-cd58b1e6e3bd + InstallationDate: Installed on 2016-07-03 (24 days ago) + InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) + MachineType: Alienware Alienware 17 R3 + NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic.efi.signed root=UUID=dc6d8cac-eff1-4dce-97fd-949d7268d2d9 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-31-generic N/A + linux-backports-modules-4.4.0-31-generic N/A + linux-firmware 1.157.2 + Tags: xenial + Uname: Linux 4.4.0-31-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/11/2015 + dmi.bios.vendor: Alienware + dmi.bios.version: 1.2.3 + dmi.board.name: Alienware 17 R3 + dmi.board.vendor: Alienware + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Alienware + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnAlienware:bvr1.2.3:bd11/11/2015:svnAlienware:pnAlienware17R3:pvr1.2.3:rvnAlienware:rnAlienware17R3:rvrA00:cvnAlienware:ct10:cvrNotSpecified: + dmi.product.name: Alienware 17 R3 + dmi.product.version: 1.2.3 + dmi.sys.vendor: Alienware ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1605433/+attachment/4708368/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1605433 Title: [Dell Alienware 17R3] enable/disable touchpad not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1605433/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
