Public bug reported: ubuntu 16.04 LTS ubuntu software 3.20.1
I've passed the hardware test provided by Dell and there is sound. In the past, with older releases of ubuntu (probably with 12.04 LTS and even at the beginning of 14.04 LTS), I had sound. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: francis 1557 F.... pulseaudio CurrentDesktop: Unity Date: Sun Jul 10 19:45:31 2016 InstallationDate: Installed on 2016-06-24 (15 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Audio Interno - HDA Intel HDMI Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: francis 1557 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel HDMI, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/31/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/31/2015:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-07-10T19:35:23.328749 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1600625 Title: [HDA-Intel in Dell XPS 13 9333] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1600625/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs