Public bug reported:
I use ubuntu and have done so for some years. However I am not any kind
of expert. I bought the new Ubuntu usb from canonical just now and
attempted to instal it on a pc which had already Windows 10. I have an
HP laptop with AMD and 960GB harddisk a few months ago. I needed Windows
to work with colleagues. I don't like Windows and so I tried to
instal,following the instructions. I reached the third step where I
chose to divide the harddrive equally and then the step of location. I
was identified as being in Nicosia and then the installation crashed. I
don't remember the exact message but the gist was that I could not
instal ubuntu.
I would be grateful if you could help me, after all I bought your usb
16.04 and followed the instructions to the letter.
I am asked below to attach files, and ascertain if it is really a bug
etc. I am not able to do those things because it is too technical for
me.
The version is Ubuntu 16.04 on a canonical usb bought online from
canonical GB.
I expected to follow instructions to instal Ubuntu alongside Windows 10,
but the installation crashed at the point described above.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.376
Date: Sat Jul 9 07:03:38 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed
boot=casper quiet splash ---
JournalErrors: Error: command ['journalctl', '-b', '--priority=warning',
'--lines=1000'] failed with exit code -7:
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubiquity (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug ubiquity-2.21.63 ubuntu xenial
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1600419
Title:
installation (with partition) from canonical usb 16.04 failed to
instal after the step of choosing the location and crashed, meaning I
cannot instal ubuntu in a partition along with windows 10 on my HP
laptop which has AMD.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1600419/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
