I have the same issue and I have tried to add info about my system, following the instructions in help.ubuntu.com/community/ReportingBugs to gather information about my system and the firefox package. This did not work as it should. I then did:
apport-cli -f -p firefox --save bug.apport followed by: ubuntu-bug -c bug.apport -u 1582200 This however, produced the message: /usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without specifying a version first. Use gi.require_version('Wnck', '3.0') before import to ensure that the right version gets loaded. from gi.repository import GLib, Wnck, GdkX11, Gdk Usage: ubuntu-bug [valg] [symptom|pid|pakke|programsti|.apport/.crash-fil] ubuntu-bug: error: -u/--update-bug option cannot be used together with options for a new report And so, I am stuck. If anyone can help, I will gladly complete the process. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1582200 Title: citrix does not start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1582200/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs