It appears that in both xenial and trusty the hpcups ppds do not work for some models (e.g. officejet j4500 series which uses deskjet 6500c as cups model type).
On trusty hpijs ppd does work, but the hpcups ppd fails. Based on comparing the ppds, it appears that there is a difference in what the manufacturer/model name passed in the gs command line looks like. This is consistent with the web search results mentioning ghostscript as the one complaining about the device (i.e. at debug level the cups logs show ghostscript failing to open bbox, but that's probably the wrong device due to an error in command line that ends up getting used). I will attempt to reproduce on a system from which I can pull the logs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1571511 Title: hpcups ppd fails to print; hpijs ppd works (hplip printer) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1571511/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
