Public bug reported: == Comment: #0 - Thorsten Diehl - 2016-03-15 08:49:58 == Sosreport invokes hdparm on each SCSI disk. However, this is inappropriate for fiber channel attached scsi LUNs. And on a heavily loaded system, hdparm does under certain (unkwon) situations not return within 300 seconds. This caused to delay the creation of sosreport for an unexpectedly long time.
Kernel: 4.4.0-12-generic #28-Ubuntu SMP Wed Mar 9 00:33:13 UTC 2016 s390x systemd: 229-2ubuntu1 s390x sosreport: root@p23lp49:~# sosreport sosreport (version 3.2.0a1) This command will collect system configuration and diagnostic information from this Ubuntu system. An archive containing the collected information will be generated in /tmp/sos.xk_3i7b0. For more information on Ubuntu visit: http://www.ubuntu.com/ The generated archive may contain data considered sensitive and its content should be reviewed by the originating organization before being passed to any third party. No changes will be made to system configuration. Press ENTER to continue, or CTRL-C to quit. Please enter your first initial and last name [p23lp49]: TDiehl Please enter the case id that you are generating this report for []: LTC139037 Setting up archive ... Setting up plugins ... Running plugins. Please wait ... Running 5/72: ata... [plugin:ata] command 'hdparm /dev/sda' timed out after 300s [plugin:ata] command 'hdparm /dev/sdb' timed out after 300s [plugin:ata] command 'hdparm /dev/sdc' timed out after 300s [plugin:ata] command 'hdparm /dev/sdd' timed out after 300s [plugin:ata] command 'hdparm /dev/sde' timed out after 300s [plugin:ata] command 'hdparm /dev/sdf' timed out after 300s [plugin:ata] command 'hdparm /dev/sdg' timed out after 300s [plugin:ata] command 'hdparm /dev/sdh' timed out after 300s [plugin:ata] command 'hdparm /dev/sdi' timed out after 300s [plugin:ata] command 'hdparm /dev/sdj' timed out after 300s [plugin:ata] command 'hdparm /dev/sdk' timed out after 300s [plugin:ata] command 'hdparm /dev/sdl' timed out after 300s [plugin:ata] command 'hdparm /dev/sdm' timed out after 300s [plugin:ata] command 'hdparm /dev/sdn' timed out after 300s [plugin:ata] command 'hdparm /dev/sdo' timed out after 300s [plugin:ata] command 'hdparm /dev/sdp' timed out after 300s [plugin:ata] command 'hdparm /dev/sdq' timed out after 300s [plugin:ata] command 'hdparm /dev/sdr' timed out after 300s [plugin:ata] command 'hdparm /dev/sds' timed out after 300s [plugin:ata] command 'hdparm /dev/sdt' timed out after 300s I hereby request to build the sosreport package for s390x with "disable = ata" in /etc/sos.conf to skip the ata plugin which is useless on s390x and harms. This will solve the problem. ** Affects: sosreport (Ubuntu) Importance: Undecided Assignee: Skipper Bug Screeners (skipper-screen-team) Status: New ** Tags: architecture-s39064 targetmilestone-inin1604 ** Tags added: architecture-s39064 bugnameltc-139042 severity-medium targetmilestone-inin1604 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1558622 Title: sosreport: could not create sosreport due to timeout of hdparm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sosreport/+bug/1558622/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs