Public bug reported:

== Comment: #0 - Thorsten Diehl - 2016-03-15 08:49:58 ==
Sosreport invokes hdparm on each SCSI disk. However, this is inappropriate for 
fiber channel attached scsi LUNs. And on a heavily loaded system, hdparm does 
under certain (unkwon) situations not return within 300 seconds. This caused to 
delay the creation of sosreport for an unexpectedly long time.

Kernel:
4.4.0-12-generic #28-Ubuntu SMP Wed Mar 9 00:33:13 UTC 2016 s390x
systemd:
229-2ubuntu1   s390x

sosreport:
root@p23lp49:~# sosreport

sosreport (version 3.2.0a1)

This command will collect system configuration and diagnostic
information from this Ubuntu system. An archive containing the collected
information will be generated in /tmp/sos.xk_3i7b0.

For more information on Ubuntu visit:

  http://www.ubuntu.com/

The generated archive may contain data considered sensitive and its
content should be reviewed by the originating organization before being
passed to any third party.

No changes will be made to system configuration.

Press ENTER to continue, or CTRL-C to quit.

Please enter your first initial and last name [p23lp49]: TDiehl
Please enter the case id that you are generating this report for []: LTC139037

 Setting up archive ...
 Setting up plugins ...
 Running plugins. Please wait ...

  Running 5/72: ata...        [plugin:ata] command 'hdparm /dev/sda' timed out 
after 300s
[plugin:ata] command 'hdparm /dev/sdb' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdc' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdd' timed out after 300s
[plugin:ata] command 'hdparm /dev/sde' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdf' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdg' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdh' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdi' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdj' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdk' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdl' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdm' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdn' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdo' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdp' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdq' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdr' timed out after 300s
[plugin:ata] command 'hdparm /dev/sds' timed out after 300s
[plugin:ata] command 'hdparm /dev/sdt' timed out after 300s

I hereby request to build the sosreport package for s390x with "disable
= ata" in /etc/sos.conf to skip the ata plugin which is useless on s390x
and harms. This will solve the problem.

** Affects: sosreport (Ubuntu)
     Importance: Undecided
     Assignee: Skipper Bug Screeners (skipper-screen-team)
         Status: New


** Tags: architecture-s39064 targetmilestone-inin1604

** Tags added: architecture-s39064 bugnameltc-139042 severity-medium
targetmilestone-inin1604

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https://bugs.launchpad.net/bugs/1558622

Title:
  sosreport: could not create sosreport due to timeout of hdparm

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