Public bug reported: When I attempt to use the phone I haven't used for a bit, I am sometimes unable to unlock it because it seems to be processing touch events (a very long series of them) even though I am not touching the screen at the moment. It usually ends up in it being locked due to too many wrong unlock attempts, and I end up force-rebooting it.
Since it's locked, I can't even get to adb shell. It still registers actual touch events, just interleaved with these ghost touches, and one time I managed to unlock it, but couldn't do any more debugging because I wasn't near the computer at the time. It also made it worse because now it was doing random touches in my applications, initiating calls and such. I can reproduce this most easily if I carry the phone in my trouser pocket for a while, though I don't always get it. I suspect hardware still detects the phone rubbing against my inner trousers as touch events, and I suspect the lock button is pressed accidentally. This has been happening for a long while with my MX4 Ubuntu edition, and I am on the latest OTA update. Let me know where should I look for log files to find what has been going wrong here? Note that this happens in the lock screen, but continues on even if I manage to unlock the screen while these spurious touches continue to happen, so it might be even lower level than unity8. ** Affects: unity8 (Ubuntu) Importance: Undecided Status: New ** Description changed: - When I take the phone I haven't used for a while, I am sometimes unable - to unlock it because it seems to be processing touch events (a very long - series of them) even though I am not touching the screen at the moment. - It usually ends up in it being locked due to too many wrong unlock - attempts, and I end up force-rebooting it. + When I attempt to use the phone I haven't used for a bit, I am sometimes + unable to unlock it because it seems to be processing touch events (a + very long series of them) even though I am not touching the screen at + the moment. It usually ends up in it being locked due to too many wrong + unlock attempts, and I end up force-rebooting it. Since it's locked, I can't even get to adb shell. It still registers actual touch events, just interleaved with these ghost touches, and one time I managed to unlock it, but couldn't do any more debugging because I wasn't near the computer at the time. It also made it worse because now it was doing random touches in my applications, initiating calls and such. I can reproduce this most easily if I carry the phone in my trouser pocket for a while, though I don't always get it. I suspect hardware still detects the phone rubbing against my inner trousers as touch events, and I suspect the lock button is pressed accidentally. This has been happening for a long while with my MX4 Ubuntu edition, and I am on the latest OTA update. Let me know where should I look for log files to find what has been going wrong here? Note that this happens in the lock screen, but continues on even if I manage to unlock the screen while these spurious touches continue to happen, so it might be even lower level than unity8. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1552844 Title: Ghost touch events on MX4 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1552844/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs