Thank you. Could you also run the following commands as soon as the bug is reproduced and then attach the output files here (indicator_observer.log and indicator_backtrace.log) ?
1) dbus-send --print-reply --dest=com.canonical.TelephonyServiceIndicator /org/freedesktop/Telepathy/Client/TelephonyServiceIndicator org.freedesktop.DBus.Properties.Get string:org.freedesktop.Telepathy.Client.Observer string:ObserverChannelFilter &> indicator_observer.log 2) sudo gdb --batch -ex "thread apply all bt full" -p $(pidof telephony- service-indicator) > indicator_backtrace.log Some more questions: 1) what happens if you receive an sms from any other number after the bug is reproduced? Does it behave correctly? or once the bug is reproduced it always happens until you reboot? 2) Can you check if the count of received sms's in the welcome screen increase when you get these messages? 3) When you get the message from your operator, is the recipient number in messaging-app the same as your own sim card phone number? Or is this a carrier service phone number? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1547462 Title: [notification] all received messages are not always played back To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1547462/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs