Thatoo, please boot into the default Ubuntu kernel (not mainline) and then execute the apport-collect.
** Changed in: linux (Ubuntu) Status: Invalid => Incomplete ** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1504445/+attachment/4489572/+files/Dependencies.txt ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1504445/+attachment/4489573/+files/ProcEnviron.txt ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1504445/+attachment/4489602/+files/ProcEnviron.txt ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1504445/+attachment/4489603/+files/ProcEnviron.txt ** Description changed: I have an Asus V502LX the persian version of the Asus K501LX. I have Ubuntu 14.04 installed and the kernel 4.1.6 installed. I had to install the kernel 4.1.6 to have the touchpad recognised. Under kernel 3.19.30, as I am running now to file in this bug, the touchpad is recognised as a simple mouse (no two fingers scrolling...) and the problem I am describing below is also present... I noticed one problem. The Focaltech touchpad is not working after suspending the computer. Here is what I could find about the touchpad in /proc/bus/input/devices I: Bus=0011 Vendor=0002 Product=0012 Version=0000 N: Name="FocalTechPS/2 FocalTech FocalTech Touchpad" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input5 U: Uniq= - H: Handlers=mouse0 event4 + H: Handlers=mouse0 event4 B: PROP=5 B: EV=b B: KEY=e520 10000 0 0 0 0 B: ABS=260800000000003 Before suspending the computer, I can deactivate and activate again the touchpad with the hotkey of my keyboard without problem. However, once the computer suspended, nothing work to re-activate the touchpad. I tried a solution given on internet but it doesn't work properly. I created a file here /etc/pm/sleep.d/0000trackpad sudo gedit /etc/pm/sleep.d/0000trackpad and add the following #!/bin/sh case "$1" in - suspend|hibernate) - modprobe -r psmouse; - resume|thaw) - modprobe psmouse; + suspend|hibernate) + modprobe -r psmouse; + resume|thaw) + modprobe psmouse; esac With this file, the computer refuse to suspend. The touchpad keep working so it does something but I can't make my computer sleeping... ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1 ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6 Uname: Linux 3.19.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.15 Architecture: amd64 CurrentDesktop: Unity Date: Fri Oct 9 12:05:16 2015 InstallationDate: Installed on 2015-09-26 (12 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-vivid UpgradeStatus: No upgrade log present (probably fresh install) - --- - ApportVersion: 2.14.1-0ubuntu3.15 - Architecture: amd64 - CurrentDesktop: Unity - DistroRelease: Ubuntu 14.04 - InstallationDate: Installed on 2015-09-26 (12 days ago) - InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) - Package: linux (not installed) - Tags: trusty - Uname: Linux 4.1.6-040106-generic x86_64 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data - _MarkForUpload: True - --- - ApportVersion: 2.14.1-0ubuntu3.15 - Architecture: amd64 - CurrentDesktop: Unity - DistroRelease: Ubuntu 14.04 - InstallationDate: Installed on 2015-09-26 (12 days ago) - InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) - Package: linux (not installed) - Tags: trusty - Uname: Linux 4.1.6-040106-generic x86_64 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data - _MarkForUpload: True -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504445 Title: FocalTech touchpad stops working after suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1504445/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs