@Pat We should try and keep these bugs separate until we can confirm that they're the same issue.
Unfortunately, the carrier name by itself isn't sufficient to tell. To uniquely identify a carrier, we need the name, Mobile Country Code ( mcc ), and Mobile Network Code ( mnc ). Taking a quick look at our APN db, I two possible matches: Vodafone (D2) ----> Vodafone DE: mcc=262 mnc=02 Telekom (D1) ------> Telekom Internet: mcc=262 mnc=01 Telekom Internet does specify authtype=1, so that's the same bug. The APN for Vodafone DE doesn't specify an 'authtype', but until we know that the carrier details ( mcc/mnc ), we can't confirm. In general, our APN db has pretty poor coverage in Germany. I see a grand total of five carriers listed. This means that the customers in question are most likely entering their APNs manually. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1435784 Title: SMS and calls working, but no mobile internet To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1435784/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs