Public bug reported:
If I close the screen on my laptop (Thinkpad W530) the system will freeze.
Nothing functions at all, including reisub.
However, the fn/space bar still turns the keyboard backlight on / off; that is
working perfectly.
The volume / must buttons still toggle the 'mute' led on/off.
But the screen is frozen, the power button must be held for 5 seconds to power
down the system.
There is noting in the logs to indicate anything at all happens after the
system hangs, they just... stop.
After doing a hard boot, the system comes back up to grub, and then to a
flashing white cursor on a black background. I've left it at this screen for
45 minutes, and it goes no further.
Doing another power-button force restart, it comes up to a dark gray cursor on
a black background.
Doing a force restart from here will allow it to boot normally... although,
about 25% of the time when it boots 'normally', it will take me to a CLI login
promt, and then after I log in, it will take me to a GUI login prompt.
When I am finally able to get it rebooted, there is nothing to be found
in the logs that indicate anything was logged at all when it was sitting
at the flashing cursors.
We have 25 W530 and W520 machines, they are all behaving the same way.
lsb_release -rd says
Description: Ubuntu 14.04.2 LTS
Release: 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: greg 2120 F.... pulseaudio
/dev/snd/controlC0: greg 2120 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Feb 20 08:50:49 2015
HibernationDevice: RESUME=UUID=b1125bd3-92e0-466b-b0ef-d9980cf3cac2
InstallationDate: Installed on 2014-12-19 (62 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 243852U
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic
root=UUID=ad92fac0-fc9d-418e-a38e-1c557b689333 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-45-generic N/A
linux-backports-modules-3.13.0-45-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: G5ETA0WW (2.60 )
dmi.board.asset.tag: Not Available
dmi.board.name: 243852U
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrG5ETA0WW(2.60):bd08/22/2014:svnLENOVO:pn243852U:pvrThinkPadW530:rvnLENOVO:rn243852U:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 243852U
dmi.product.version: ThinkPad W530
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages trusty
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https://bugs.launchpad.net/bugs/1423917
Title:
System hangs when screen closed
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