Public bug reported:
The import function of Thunderbird does not work.
When I click on Tools/Import and choose "Import Everything" and click "Next"
then I greeted with a screen where I should choose where I want to import from
("Import Preferences, Account Setting, Address Book, Filters, and other data
from:") and below is all empty, nothing to choose.
I click on the "Next" button and absolutely nothing happens. The button is
active and the click happens, but nothing. I have waited and nothing happened.
I can close the window with the "cancel" button or the window close "x" but
can not go further.
I want to import Outlook data, but do not get to the point where I
should choose.
I am using UBUNTU 14.04 and Thunderbird 31.4.0
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.4.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gabor 3108 F.... pulseaudio
BuildID: 20150112185638
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Jan 23 14:33:13 2015
EcryptfsInUse: Yes
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org
Dansk (da) Language Pack - langpack...@thunderbird.mozilla.org
Magyar (HU) Language Pack - langpack...@thunderbird.mozilla.org
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2013-09-14 (495 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
default via 10.0.0.1 dev wlan0 proto static
10.0.0.0/24 dev wlan0 proto kernel scope link src 10.0.0.7 metric 9
MostRecentCrashID: bp-12cd5a76-80a0-41fb-a329-8cdca2140909
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=31.4.0/20150112185638 (In use)
RelatedPackageVersions:
google-talkplugin 5.38.6.0-1
gnome-shell 3.10.4-0ubuntu5.2
rhythmbox-mozilla 3.0.2-0ubuntu2
totem-mozilla 3.10.1-1ubuntu4
browser-plugin-vlc 2.0.6-2
RunningIncompatibleAddons: True
SourcePackage: thunderbird
SubmittedCrashIDs:
bp-12cd5a76-80a0-41fb-a329-8cdca2140909
bp-34ec40a7-3c64-4330-9ac7-64fe42140903
UpgradeStatus: Upgraded to trusty on 2014-04-18 (280 days ago)
dmi.bios.date: 02/22/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA12:bd02/22/2012:svnDellInc.:pnDellSystemInspironN7110:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron N7110
dmi.sys.vendor: Dell Inc.
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages trusty
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https://bugs.launchpad.net/bugs/1414003
Title:
Thunderbird import function does not work
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