apport information
** Tags added: apport-collected
** Description changed:
This bug is associated with launchpad's question #257206. Since the
question did not receive any useful answer, I thought to scale up the
issue.
In order to be 100% sure, since I made several tests for another problem
I have with the touchpad, I reinstalled entirely the whole system, so
now I'm running a fresh install of Ubuntu 14.04 on the mentioned
notebook.
The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine -
at least so it appears to me.
The bluetooth app is not able to activate the bluetooth.
I installed blueman, and through it I could switch on the bluetooth (at least
it says it is on); however when I do a search. it cannot detect any remote
device. Moreover, although I set the device as visible, it does not show up on
other devices scanner.
Hcitool seems to detect the local device:
$ hcitool dev
Devices:
hci0 54:27:1E:51:63:DE
However it does not detect remote devices:
$ sudo hcitool scan
Scanning ...
$
(this was after I set my phone as discoverable).
The kill list is clear:
$ sudo rfkill list
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: asus-wlan: Wireless LAN
Soft blocked: no
Hard blocked: no
3: asus-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
4: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
$ lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
This is the version of blueman I installed, while hcitool came with the
ubuntu install:
$ apt-cache policy blueman
blueman:
Installed: 1.23-git201403102151-1ubuntu1
Candidate: 1.23-git201403102151-1ubuntu1
Version table:
*** 1.23-git201403102151-1ubuntu1 0
500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64
Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: evince 3.10.3-0ubuntu10.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Dec 7 14:10:43 2014
InstallationDate: Installed on 2014-11-27 (10 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
KernLog:
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: luca 2061 F.... pulseaudio
+ /dev/snd/controlC1: luca 2061 F.... pulseaudio
+ CurrentDesktop: Unity
+ CurrentDmesg:
+ Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg
-'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
+ dmesg: write failed: Broken pipe
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2014-11-27 (31 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
+ Lsusb:
+ Bus 001 Device 006: ID 13d3:3408 IMC Networks
+ Bus 001 Device 004: ID 04f2:b409 Chicony Electronics Co., Ltd
+ Bus 001 Device 003: ID 0480:a006 Toshiba America Info. Systems, Inc.
+ Bus 001 Device 002: ID 8087:8000 Intel Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. X751LA
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic
root=UUID=e3a8bab9-3c52-45fb-b321-3cc329fce660 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
+ Tags: trusty
+ Uname: Linux 3.13.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: sudo
+ WifiSyslog:
+
+ _MarkForUpload: True
+ dmi.bios.date: 06/27/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X751LA.312
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X751LA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX751LA.312:bd06/27/2014:svnASUSTeKCOMPUTERINC.:pnX751LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX751LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X751LA
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1400079/+attachment/4288835/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1400079
Title:
Bluetooth not working on Asus X751LA
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