Your problem can also be a hardware defect on the computer side. Did you
test the printer(s) on other computers running Ubuntu? Do you also have
problems with other USB devices? If your computer dual-boots to Windows,
does the problem occur there, too?

As a workaround, you can at least make the printing (not the scanning
and/or fax) functionality working by using the printer as a network
printer. If it does not have a network interface, connect it to the USB
port of your router or NAS and then it should appear as a network
printer with the IP/host name of your router or NAS (in some cases you
need to activate print server functionality via the web interface of
your router or NAS). Does this work for you?

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https://bugs.launchpad.net/bugs/1398595

Title:
  Working printer device communication error (5012)

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