Public bug reported: When connecting external USB headphones, only headphones speakers appear as an option to output audio, but Microphone only appears internal.
After executing "pulsaudio -k" microphone appears. Sometimes (could be unrelated) when external HDMI connector the audio HDMI output do not appear. I once solve it Suspending the laptop and bringing it back again, then the correct Audio Output options appear. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.16.0-031600-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CurrentDesktop: Unity Date: Thu Nov 27 09:06:40 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-05-31 (179 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:C420 successful Symptom_Card: Plantronics C420 - Plantronics C420 Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:C420 failed Symptom_Type: Only some of inputs are working Title: [USB-Audio - Plantronics C420, recording] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/12/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0845MX dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A07 dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron5537:pvrA07:rvnDellInc.:rn0845MX:rvrA00:cvnDellInc.:ct8:cvrA07: dmi.product.name: Inspiron 5537 dmi.product.version: A07 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1397029 Title: [USB-Audio - Plantronics C420, recording] Headphone Mic do not appear after connect To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1397029/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs