Yes, that's what I meant when I said the VPN link in the applet submenu
does not seem to react to my clicks. I click and nothing happens at all.
But command line works fine so it seems like it must be an applet
problem. If I had more knowledge I would look at the code that handles
the menu interface but I don't know what to look for :)

I am happy to continue troubleshooting if you have the time. I agree I
do not want to monopolize this ticket since it seems as though my issue
is not quite the same as everyone else's. I will send an email to the
address on your account. Thanks for your help!

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https://bugs.launchpad.net/bugs/1297849

Title:
  Virtual private network connection fails after distribution upgrade
  due to outdated Network Manager configuration files

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