Christopher (penalvch): Thank you for your reply. I am not totally sure if you reply means that I need to install Ubuntu (instead of Mint 17) to file the bug?
As a desperate attempt I bought a USB2.0 PCI-e card and installed it in my motherboard (Syba PCI-express USB2.0 5 port host controller card). This has SOLVED my problem (for $23). If I plug the Fujitsu SnapScan S1500 back into a motherboard USB 2.0 port I get the exact same error as before (bellow). In summary: I have “solved” this recognition problem of the Fujitsu SnapScan S1500 in both Mint 16 and Mint 17 with both GA-Z87X-UD3H Gigabyte motherboard and MSI B85M-G43 motherboard. My solution is to buy a USB2 PCI-e board. From the posts this happens the same way in Ubuntu and Mint (I searched but did not find any Mint forum addressing this). Contrarily to what I previously thought this does not seem to be related to USB 2.0 vs USB 3.0 (I need a PCI-e USB 3 card to be sure). Hope my long report is of some help. Let me know if I can help further without a new install. $ dmesg [ 872.748353] usb 6-6: Product: ScanSnap S1500 [ 872.748354] usb 6-6: Manufacturer: Fujitsu [ 872.748473] usb 6-6: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes Again, some system info: Linux sky 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux, Mint 17, Cinnamon 64 bits 2.2.16 Motherboard: Motherboard MSI B85M-G43 Intel I7-4770 CPU Graphics card and driver: NVIDIA GK107 GeForce GTX650 Nvidia 331.38-0ubuntu7.1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1102797 Title: 04c5:11a2 Fujitsu ScanSnap S1500 does not work on USB3 ports To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1102797/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
