Yes, the USB printer that is attached when causing this problem is a HP
Photosmart 2710, which has a storage-card adapter. What you say makes
sense, as the problem doesn't occur with a USB wireless adapter - so I'm
guessing that the BIOS must be set to boot from USB before local disks.
Unfortunately, i won't be able to have a look at the clients machine for
a few days to confirm.

The laptop is a Pioneer M3 (?) ... I wasn't able to find much on it, but
it's possibly a very similar machine to the Toshiba M3.

-- 
Hibernate breaks when booting with USB device attached (/dev/sda* changes to 
/dev/sdb*)
https://bugs.launchpad.net/bugs/136214
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