raphaelh, thank you for reporting this and helping make Ubuntu better. Could
you please test the latest upstream kernel available (3.15-rc7) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue. Once you've tested the upstream
kernel, please comment on which kernel version specifically you tested. If this
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For
example:
kernel-fixed-upstream-3.15-rc7
This can be done by clicking on the yellow circle with a black pencil icon next
to the word Tags located at the bottom of the bug description. As well, please
remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: latest-bios-210
** Description changed:
Although the touchpad works without problems under Windows 7, which
- excludes a hardware problem, it does not work at all under a fresh
- install of Xubuntu 14.04 (lsb_release -rd reports "Ubuntu 14.04 LTS").
-
- It does not work either with all package updates installed, with the
- latest available kernel 3.13.0-24-generic (I've tried several kernels to
- no avail).
-
- Suspicious things are :
-
- * The line "psmouse serio4: Failed to enable mouse on isa0060/serio4"
- appearing multiple times in the output from dmesg
-
- * Touchpad listed as "PS/2 Logitech Wheel Mouse" in the output from
- xinput
-
- Please tell me anything I can do to further help debugging this issue.
- Thanks!
+ excludes a hardware problem, it does not work in Xubuntu 14.04. Touchpad
+ listed as "PS/2 Logitech Wheel Mouse" in the output from xinput
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: caro 1714 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: caro 1714 F.... pulseaudio
CurrentDesktop: XFCE
Date: Mon May 26 17:37:49 2014
HibernationDevice: RESUME=UUID=f30dff4e-4096-44ed-bfc9-bf94867200c8
InstallationDate: Installed on 2014-05-19 (7 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64
(20140416.2)
MachineType: ASUSTeK COMPUTER INC. X450CC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
root=UUID=52aacf3a-ef2c-43e7-a2bc-62e531074b9a ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-24-generic N/A
- linux-backports-modules-3.13.0-24-generic N/A
- linux-firmware 1.127.2
+ linux-restricted-modules-3.13.0-24-generic N/A
+ linux-backports-modules-3.13.0-24-generic N/A
+ linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X450CC.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X450CC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX450CC.210:bd02/12/2014:svnASUSTeKCOMPUTERINC.:pnX450CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X450CC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Summary changed:
- Asus X450CC touchpad not working
+ [Asus X450CC] Touchpad not working
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1323346
Title:
[Asus X450CC] Touchpad not working
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