slumbergod, just to clarify, this bug report is only about your computer suspending to a black screen. Any other issues regarding mouse detection, VPN, etc. would need to be handled in a separate report, one per issue. Hence, when using the latest upstream kernel, was the suspend to black screen problem reproducible?
** Description changed: - I'm using a Samsung NP350E5C laptop and I've been having strange issues. - I gave up on Xubuntu 13.10 and went back to Xubuntu 13.04 until Xubuntu - 14.04 LTS came out. I'd hoped that the strange issues had been resolved - but since doing a clean install I have been dogged by weird issues. - - Here's what is causing me grief at the moment. I leave my laptop on 24/7 - and just close the lid when I am away from the machine. I go into the - system's power settings to disable suspend and hibernation so that - closing the lid does does nothing. With the kernel that 14.04 shipped - with it was as though those settings were completely ignored. I'd close - the lid and when I opened it again, there was a blank screen and I was - unable to do anything at all, not even start an alternative log in. The - only option was to hold the power button until the machine ungracefully - turned off. - - I then applied some hacks I found on line to permanently disable - hibernation and suspend. I've also installed all the newer kernels as - they have been offered in synaptic. The problem changed to being - **intermittent** - my system would randomly hang when I opened the lid. - - With the latest two kernels (including the 27 one that just came out) it - is now happening **more often**! I'll wake up in the morning, open my - laptop and there's the blank screen with no way to wake the system up. - - I wonder if there is something strange with Samsung laptops and the - kernels at the moment. I have to add the acpi_vendor backlight tweak to - get the brightness working correctly. And for the first kernel releases - under 14.04 my usb wireless mouse would not be recognised after a reboot - -- I'd have to unplug the transmitter then plug it in again. - - I'm still experiencing random system slow downs where my machine slows - to a crawl. Trying to move the mouse across the screen would take 5 mins - in little jumps and starts, with no mouse clicks being registered. - - Looking on the forums (http://ubuntuforums.org/showthread.php?t=2224455) - I see I am not alone and it has been suggested I try a mainline - lowlatency kernel which as of today I will try. - - I am happy to try any suggestions to help resolve this because this is a - good machine and it was frustrating having to give up on ubuntu 13.10 - and stay with the older, more dependable versions. + When I close the lid of my laptop in either 13.10 or 14.04, then open it + again, intermittently there is a blank screen and I am unable to do + anything at all, not even start an alternative log in. The only option + is to hold the power button in. In the system's power settings suspend + and hibernation are disabled but those settings would seem ignored. This + issue does not occur in 13.04. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: slumbergod 2145 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: slumbergod 2145 F.... pulseaudio CurrentDesktop: XFCE Date: Sun May 18 09:14:41 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-04-18 (29 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414) MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-27-generic N/A - linux-backports-modules-3.13.0-27-generic N/A - linux-firmware 1.127.2 + linux-restricted-modules-3.13.0-27-generic N/A + linux-backports-modules-3.13.0-27-generic N/A + linux-firmware 1.127.2 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P09ABE dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: NP350E5C-A02AU dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: BOARD REVISION 00 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 350V5C/351V5C/3540VC/3440VC dmi.product.version: P09ABE.012.CP dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1320554 Title: [Samsung NP350E5C-A02AU] Suspend hang with blank screen on lid open To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1320554/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
