1) Pretty much for the bug of "shortcut" I went to change the settings
in system setup, keyboard shortcuts, audio, and media and I changed the
shortcuts in the Volume Down button lowers audio volume to F11, then I
changed the shortcut volume up key and the F12 key and change succeeded!
after I tried to get back with before and I returned the keys F11 and
F12 in previous years but no longer worked ... after a request to the
forum recommended me a command and is back to normal, then I have not
changed keys. 2) I just wanted to come back as before and I did it with
the command "gsettings reset-recursively org.gnome.settings-
daemon.plugins.media-keys" 3) I have succeeded with the command
gsettings reset-recursively org.gnome.settings-daemon.plugins.media-keys

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https://bugs.launchpad.net/bugs/1311263

Title:
  shortcut key does not work after rehabilitation

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