apport information ** Tags added: apport-collected
** Description changed: I connect my Android phone to Ubuntu 13.10 through USB to access to its internal storage. Whenever I try to open a file directly from the phone memory, it displays an error saying that the file couldn't be loaded with this error message: libmtp error: unknown error. This error is shown no matter the application and type of file (eog for pictures, gedit for text). But when I copy and paste the same file to my PC, I can open it. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: libmtp9 1.1.6-2 ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5 Uname: Linux 3.11.0-19-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Mon Apr 7 23:44:47 2014 MarkForUpload: True SourcePackage: libmtp UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.12.5-0ubuntu2.2 + Architecture: amd64 + DistroRelease: Ubuntu 13.10 + MarkForUpload: True + Package: libmtp (not installed) + ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5 + Tags: saucy + Uname: Linux 3.11.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users ** Attachment added: "HookError_source_libmtp.txt" https://bugs.launchpad.net/bugs/1304142/+attachment/4073514/+files/HookError_source_libmtp.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1304142 Title: Error while opening files from android internal storage To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1304142/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs