Could you please try to describe more precisely the problem ?
What is the file you try to read ? what codec, what file format ?
Is it the same with all the videos you try to read ?
** Changed in: totem (Ubuntu)
Sourcepackagename: None => totem
Status: New => Incomplete
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Video dosen't play correctly in Totem
https://bugs.launchpad.net/bugs/134370
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