Hi, I have read all the comments but I am not sure what to do (my english is poor...).
The problem occurs on the PC of a family member of myself and I cannot install packages that broke something else or break update manager or synaptic. I need to make working the scanner included with her HP PHotosmart Premium C309a, is there a user-friendly solution ? I think I understood that the problem is fixed, will the fix come automatically in a next update? Thank you for your help. PS the PC has Ubuntu 12.10 i386. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error "unable to read device-id ret=-1" To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs