Ubuntu 13.10 : "System Settings" > "Keyboard" > "Shortcuts" > "+" (to add new 
shortcut) 
Now try: Name = "Start gedit"   Command "gedit" , apply... Try key for example 
"ctrl-Alt-g" ... does not work. Ubuntu 13.04  all worked

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https://bugs.launchpad.net/bugs/1217196

Title:
  Keyboard shortcuts not working with GNOME 3.9.90

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