Public bug reported: When I plugin a USB headphone the output is not recognized. The mic works, but not the headphone. In phonon I see that when i plug in the USB headphone, the profile chages to HDMI. In 13.04 it worked flawless. Plugging in the headphone switched the sound immediately to the headphones in 13.04. I do not think the bugreporting went ok I did thru 'ubuntu-bug -s audio' . Apachelogger helper me out on IRC. He says to mention " sound works fine when bypassing pulseaudio, with pulseaudio you get that alsa warning". So it seems a pulseaudio bug. Sorry my reporting is a bit lame, but I am not a dev.
Just ping me on IRC benvantende if you need more info. IRC log incuded below. tHNx [11:28:30] <benvantende> uhhh well yes speakers is al fine. the problem seems to be in how the usb headphone is recognized. mic works fine, but no output thru the headset [11:28:58] <benvantende> everytime i reconnect the usb the sound device defaults to HDMI [11:29:52] <apachelogger> that's not what the setting does. [11:29:56] -*- apachelogger really needs to fix that -.- [11:30:02] <apachelogger> alas, it's not a setting :P [11:30:17] <apachelogger> benvantende: as sound card select your headphones, then make another screenshot please [11:32:24] --> Jekyll (~whodare@121.28.132.18) has joined #kubuntu-devel [11:35:09] <apachelogger> ah [11:35:19] <benvantende> apachelogger: http://imgur.com/74H8iDH [11:35:32] <apachelogger> afiestas_: now I get it ... the problem is that it does not show up in about-user kcm thing? [11:35:51] --> dpm (~dpm@ubuntu/member/dpm) has joined #kubuntu-devel [11:36:13] <apachelogger> benvantende: if you click the 'front left' button you don't get any output? [11:36:18] <benvantende> no [11:36:57] <apachelogger> hm [11:37:29] <apachelogger> benvantende: on the first tab, did you try 'apply list to..." and applied it to everything? [11:38:16] <benvantende> apachelogger: yes let me shuffle it around and do that again [11:38:43] <benvantende> apachelogger: i also think the whole HDMI option was not there before 13.10. not totally sure though [11:39:15] <apachelogger> should have been anyway [11:39:45] <apachelogger> in terminal run: PHONON_PULSEAUDIO_DEBUG=5 PHONON_DEBUG=5 PHONON_BACKEND_DEBUG=5 kcmshell4 phonon &> phonon.log [11:40:10] <apachelogger> in the first tab make sure your headphones are at the top of the list, then click test, wait for about 10 seconds [11:40:36] <apachelogger> then on the second tab select your headphones as sound card, and click front left [11:41:07] <apachelogger> close the window again and in your home directory is a file called phonon.log, please poste the content to paste.kde.org [11:44:03] <benvantende> apachelogger: there you go sir! http://pastebin.kde.org/pdbrocisn [11:44:04] <apachelogger> afiestas_, Riddell, shadeslayer: so... accountsservice uses .face, however kcm_useraccount and kdm use .face.icon though... so the options are to patch kcm/kdm or patch kcm/kdm ... ultimately the kcm would be ported to accoutnsservice though [11:45:43] <apachelogger> ALSA lib pcm.c:2239:(snd_pcm_open_noupdate) Unknown PCM 11 [11:45:46] <apachelogger> that does not sound good [11:46:14] <-- ximion (~ximion@207.216.160.78) has quit (Quit: Konversation terminated!) [11:46:17] <benvantende> oops ;) [11:46:58] <benvantende> apachelogger: just to be clear. it worked flawless on 13.04 [11:47:27] <apachelogger> PHONON_PULSEAUDIO_DISABLE=1 kcmshell4 phonon [11:47:53] <apachelogger> first tab, find your headset in the list ... should say (USB Audio) next to it ... select it and click test [11:47:56] <apachelogger> do you get sound? [11:49:18] <benvantende> i get a list with default, hw:0,0 etc, but YES SOUND [11:49:37] <apachelogger> pulseaudio bug then it seems [11:50:11] <benvantende> can i report that? i am afraid i cannot describe that issue really well ;) [11:50:29] <-- Jekyll (~whodare@121.28.132.18) has quit (Quit: Konversation terminated!) [11:51:15] <apachelogger> benvantende: just kcmshell4 phonon again ...... second tab select your headphones as sound card again, go through profiles and check if any of them produces sound using using the test buttons below [11:52:35] <benvantende> apachelogger: NO "ALSA lib pcm.c:2239:(snd_pcm_open_noupdate) Unknown PCM 11" [11:54:22] <apachelogger> oh [11:54:24] <apachelogger> actually [11:54:34] <apachelogger> benvantende: change profile to steore out + mono in again [11:54:51] <apachelogger> then open kmix and make sure your volume is actually >0 ^^ [11:57:59] <apachelogger> benvantende: was the volume >0? [11:58:09] <-- santa (~sa...@150.0.117.91.dynamic.mundo-r.com) has quit (Quit: La vida es una mierda, ¡viva la muerte!) [11:58:28] <benvantende> apachelogger: yes although i have seen before it spontaneously drop to 0 [11:59:06] <benvantende> apachelogger: now no sound at all thru the phonon setting. amarok works fine however [11:59:16] <apachelogger> Oo [11:59:23] <apachelogger> benvantende: through the headphones? [12:00:16] <benvantende> apachelogger: no not a sound thru the headphones as yet ;) [12:00:43] <apachelogger> well, I'll just call it a day and say pulseaudio has problems of some sort :P [12:00:48] <apachelogger> benvantende: ubuntu-bug -s audio [12:01:38] <-> davmor2_ is now known as davmor2 [12:01:44] <apachelogger> that should collect all relevant data... if asked for information simply say that sounds works fine when bypassing pulseaudio, with pulseaudio you that alsa warning [12:01:46] <benvantende> thanks a ton my friend....most wizardous assistance [12:01:57] <apachelogger> no problem [12:02:16] <apachelogger> woah, that last sentence was messed up [12:02:19] <apachelogger> need more coffee [12:02:48] <benvantende> what is the proper sentence? [12:03:23] <apachelogger> that should collect all relevant data... if asked for additional information simply say that sound works fine when bypassing pulseaudio, with pulseaudio you get that alsa warning [12:03:42] <benvantende> okidoki [12:03:44] <apachelogger> oh and feel free to put the IRC log in a file and attach it to the bug, it may help ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3 Uname: Linux 3.11.0-11-generic i686 ApportVersion: 2.12.5-0ubuntu1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ben 2119 F.... pulseaudio /dev/snd/controlC0: ben 2119 F.... pulseaudio ben 6114 F.... alsamixer Date: Tue Oct 8 12:01:07 2013 InstallationDate: Installed on 2012-10-25 (347 days ago) InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.1) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Mic, Internal Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH failed Symptom_Type: None of the above Title: [2356GCG, Realtek ALC269VC, Mic, Internal] Recording problem UpgradeStatus: Upgraded to saucy on 2013-09-28 (10 days ago) dmi.bios.date: 07/02/2012 dmi.bios.vendor: LENOVO dmi.bios.version: G7ET31WW (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 2356GCG dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG7ET31WW(1.13):bd07/02/2012:svnLENOVO:pn2356GCG:pvrThinkPadT430s:rvnLENOVO:rn2356GCG:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2356GCG dmi.product.version: ThinkPad T430s dmi.sys.vendor: LENOVO ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 saucy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1236781 Title: USB headphones not reacting with Kubuntu 13.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1236781/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
