Janos G. Komaromi, could you please boot into a Ubuntu repository kernel (not a mainline one) and execute at a terminal: apport-collect 1184165
** Tags removed: apport-collected ** Description changed: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner - found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 + found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L - [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) - [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy + [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) + [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb - Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C - Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - - Can you please help? - - Thanks, - - Janos - - --- - ApportVersion: 2.9.2-0ubuntu8.3 - Architecture: i386 - DistroRelease: Ubuntu 13.04 - InstallationDate: Installed on 2013-05-14 (123 days ago) - InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1) - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash - Tags: raring - Uname: Linux 3.8.13-030813-generic i686 - UnreportableReason: The running kernel is not an Ubuntu kernel - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video + Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C + Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub ** Attachment removed: "HookError_cloud_archive.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3820876/+files/HookError_cloud_archive.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
