Debugging a keyboard that stops working is not easy, you could need 2
computers in a network. If the second machine runs Windows you need to
have putty.exe from
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html.

Please proceed as following:
1. What brand and model is your keyboard.
 How is your keyboard connected to your PC: USB, USB wireless, ...
 Include the relevant output of the command lsusb on a terminal.
2. Install the openssh-server package on the machine with the keyboard problem.
3. Each time you boot your computer you should run the following commands from 
a terminal after logging in to your desktop environment (GNOME, KDE or Xfce):
 $ dmesg > ~/dmesg_boot
 $ cp /var/log/Xorg.0.log ~/Xorg.0.log
4. At the moment your keyboard stops working/freezes try the following:
 a. Unplug your USB keyboard an plug it in again, does your keyboard work 
again? If yes open a terminal and goto step 6. If your keyboard doesn't work or 
stops working again after a while please skip this step and proceed with step 
4b.
 b. Press Ctrl-Alt-F1 to switch to a Virtual Terminal, tell us if you are able 
to login and enter commands here?
5. If the Virtual Terminal works then goto step 6, if the Virtual Terminal 
doesn't work you should use the second machine in the LAN to login to your 
machine of which the keyboard stopped working. If your second machine is Linux 
use the command ssh [EMAIL PROTECTED], if it is Windows use putty.
6. Type the following commands in the terminal:
 $ LANG=C
 $ dmesg > ~/dmesg
 $ diff -ns ~/dmesg_boot ~/dmesg > ~/dmesg_diff-ns
 $ cp /var/log/Xorg.0.log ~/Xorg.0.log_tmp
 $ diff -ns ~/Xorg.0.log ~/Xorg.0.log_tmp > ~/Xorg.0.log_diff-ns
7. Attach dmesg_boot, dmesg_diff-ns, Xorg.0.log and Xorg.0.log_diff-ns to the 
bug report.

-- 
USB Keyboard stopped working
https://bugs.launchpad.net/bugs/130207
You received this bug notification because you are a member of Ubuntu
Bugs, which is the bug contact for Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to