post the output of alsa-info.sh, pulseaudio log, pactl list
Node 0x05 [Pin Complex] wcaps 0x400187: Stereo Amp-In Amp-Out Control: name="Master Playback Switch", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Control: name="Master Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=In, idx=0, ofs=0 Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0 Amp-In vals: [0x03 0x03] Amp-Out caps: ofs=0x3d, nsteps=0x3f, stepsize=0x05, mute=1 Amp-Out vals: [0x02 0x02] Pincap 0x0001173f: IN OUT HP EAPD Detect Trigger ImpSense Vref caps: HIZ 50 GRD 80 EAPD 0x0: Pin Default 0xc3014110: [Both] Line Out at Ext Left Conn = 1/8, Color = Green DefAssociation = 0x1, Sequence = 0x0 Misc = NO_PRESENCE Pin-ctls: 0xc0: OUT HP VREF_HIZ Unsolicited: tag=00, enabled=0 Connection: 2 0x03* 0x0e Node 0x08 [Pin Complex] wcaps 0x400083: Stereo Amp-In Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0 Amp-In vals: [0x03 0x03] Pincap 0x00001727: IN Detect Trigger ImpSense Vref caps: HIZ 50 GRD 80 Pin Default 0xc3a1502e: [Both] Mic at Ext Left Conn = 1/8, Color = Red DefAssociation = 0x2, Sequence = 0xe Pin-ctls: 0x24: IN VREF_80 Unsolicited: tag=00, enabled=0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1211560 Title: had poor sound tried to fix now no sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1211560/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs