post the output of alsa-info.sh,  pulseaudio log, pactl list


Node 0x05 [Pin Complex] wcaps 0x400187: Stereo Amp-In Amp-Out
  Control: name="Master Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Master Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x03 0x03]
  Amp-Out caps: ofs=0x3d, nsteps=0x3f, stepsize=0x05, mute=1
  Amp-Out vals:  [0x02 0x02]
  Pincap 0x0001173f: IN OUT HP EAPD Detect Trigger ImpSense
    Vref caps: HIZ 50 GRD 80
  EAPD 0x0:
  Pin Default 0xc3014110: [Both] Line Out at Ext Left
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0xc0: OUT HP VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Connection: 2
     0x03* 0x0e

Node 0x08 [Pin Complex] wcaps 0x400083: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x03 0x03]
  Pincap 0x00001727: IN Detect Trigger ImpSense
    Vref caps: HIZ 50 GRD 80
  Pin Default 0xc3a1502e: [Both] Mic at Ext Left
    Conn = 1/8, Color = Red
    DefAssociation = 0x2, Sequence = 0xe
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0

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https://bugs.launchpad.net/bugs/1211560

Title:
  had poor sound tried to fix now no sound at all

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