Public bug reported: facebook account to connect, you can initiate or receive a conversation, but the contacts appear offline. I attached the log, I hope that you can found something
ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: empathy 3.6.4-0ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 Date: Fri Apr 26 22:56:49 2013 InstallationDate: Installed on 2013-04-26 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MarkForUpload: True SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: empathy (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring ** Attachment added: "empathy.log" https://bugs.launchpad.net/bugs/1173472/+attachment/3655686/+files/empathy.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1173472 Title: the facebook accounts in empathy shown disconnected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1173472/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs