Hi.. I still don't understand how to manually: - get dmesg log - capture usb logs
Do it from terminal? By what command? --- On Fri, 4/26/13, Ming Lei <1159...@bugs.launchpad.net> wrote: > From: Ming Lei <1159...@bugs.launchpad.net> > Subject: Re: [Bug 1159358] Re: USB Printer & HDD external can't wake up after > a moment of time > To: ign_christ...@yahoo.com > Date: Friday, April 26, 2013, 11:18 AM > On Wed, Apr 24, 2013 at 3:44 PM, > chris <1159...@bugs.launchpad.net> > wrote: > > Sorry for the misunderstanding, I had corrected the bug > description. > > > > I'm not a techie and have very little knowledge about > linux. Can you > > help me explain step by step instructions how to do > that? > > > > As I know I don't use any daemon or service related to > printer. I only > > installed cairo-dock and disable unity..just wondering > if that could > > cause some issue? > > OK, could you test the kernel images on the below link and > post > out the 'dmesg' log? > > http://kernel.ubuntu.com/~ming/bugs/1159358/v1/ > > which only enables CONFIG_USB_DEBUG so that you > can capture some usb logs when the problem happens. > > Thanks, > -- > Ming Lei > > -- > You received this bug notification because you are > subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1159358 > > Title: > USB Printer & HDD external can't wake up after a > moment of time > > Status in “linux” package in Ubuntu: > Confirmed > > Bug description: > While working a moment on LibreOffice Calc found that > facts: > - LO hangs for a while after execute "save". And I > found that my USB expansion HDD was not working. (file that > I used to work & execute "save" located on the expansion > HDD). Take a long time for the HDD to wake up again. > - Print job was pending (printer not printing). Found > that the printer was not working. Usually if the problem > persists, plug out the USB cable and then plug in again. I > don't find any solution other than replugging printer USB > cable to wake up the printer. > > HP Pavillion dm3-1109TU > Genuine Intel® CPU U4100 @ 1.30GHz × 2 > Mobile Intel® GM45 Express Chipset x86/MMX/SSE2 > Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 > - CUPS+Gutenprint v5.2.8-pre1) > > Description: Ubuntu 12.04.2 LTS > (full system update today) > Installed via Wubi, together with Win7 Home Premium > 32 bit > > ProblemType: Bug > DistroRelease: Ubuntu 12.04 > Package: xorg 1:7.6+12ubuntu2 > ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae > 3.2.39 > Uname: Linux 3.2.0-39-generic-pae i686 > .tmp.unity.support.test.0: > > ApportVersion: 2.0.1-0ubuntu17.1 > Architecture: i386 > CompizPlugins: > [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale] > CompositorRunning: compiz > Date: Sun Mar 24 15:55:26 2013 > DistUpgraded: Fresh install > DistroCodename: precise > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, even including gdb or > git bisection work if needed > GraphicsCard: > Intel Corporation Mobile 4 Series Chipset > Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if > 00 [VGA controller]) > Subsystem: Hewlett-Packard Company Device > [103c:3649] > Subsystem: Hewlett-Packard Company Device > [103c:3649] > InstallationMedia: Ubuntu 12.04.1 LTS "Precise > Pangolin" - Release i386 (20120817.3) > MachineType: Hewlett-Packard HP Pavilion dm3 Notebook > PC > MarkForUpload: True > ProcEnviron: > PATH=(custom, no user) > LANG=en_US.utf8 > SHELL=/bin/bash > ProcKernelCmdLine: > BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae > root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro > quiet splash vt.handoff=7 > SourcePackage: xorg > UpgradeStatus: No upgrade log present (probably fresh > install) > dmi.bios.date: 11/16/2010 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: F.19 > dmi.board.asset.tag: Base Board Asset Tag > dmi.board.name: 3649 > dmi.board.vendor: Hewlett-Packard > dmi.board.version: 41.3D > dmi.chassis.type: 10 > dmi.chassis.vendor: Hewlett-Packard > dmi.chassis.version: N/A > dmi.modalias: > dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A: > dmi.product.name: HP Pavilion dm3 Notebook PC > dmi.product.version: 0487110000241F10110120000 > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz 1:0.9.7.12-0ubuntu1 > version.libdrm2: libdrm2 2.4.39-0ubuntu0.1 > version.libgl1-mesa-dri: libgl1-mesa-dri > 8.0.4-0ubuntu0.4 > version.libgl1-mesa-dri-experimental: > libgl1-mesa-dri-experimental N/A > version.libgl1-mesa-glx: libgl1-mesa-glx > 8.0.4-0ubuntu0.4 > version.xserver-xorg-core: xserver-xorg-core > 2:1.11.4-0ubuntu10.12 > version.xserver-xorg-input-evdev: > xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2 > version.xserver-xorg-video-ati: > xserver-xorg-video-ati > 1:6.14.99~git20111219.aacbd629-0ubuntu2 > version.xserver-xorg-video-intel: > xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3 > version.xserver-xorg-video-nouveau: > xserver-xorg-video-nouveau > 1:0.0.16+git20111201+b5534a1-1build3 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1159358 Title: USB Printer & HDD external can't wake up after a moment of time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1159358/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
