Having same problem with facebook xmpp, all contacts are shown offline.
I am not using ubuntu and i have tried pidgin and connecting via ejabberd 
spectrum transport.
For me, this seems to be a problem with facebook.
This is the only result I found about this topic so I think not everyone has 
this problem.
Maybe it has to do with facebook account settings.
Did you change any settings in fb? I changed my password recently, but as soon 
as i can connect to xmpp, the password should not be an issue.

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https://bugs.launchpad.net/bugs/1172818

Title:
  Pidgin doesn't show online facebook contacts

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