apport information ** Tags added: apport-collected
** Description changed: The sound on the laptop after kernel 3.8.0-19 update and a later patch in the day completely broke the audio. This laptop also fails the sound test for system testing and any other audio playback source. Expected action: playback of tone or other sound from speakers Observed action: No sound at all Previously the only sound related bug experienced for this exact laptop was/is https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1158909 Will test upstream and post results. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Date: Fri Apr 19 16:32:28 2013 EcryptfsInUse: Yes InstallationDate: Installed on 2012-08-17 (245 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MarkForUpload: True PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to raring on 2013-03-12 (38 days ago) dmi.bios.date: 09/13/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.21 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 358D dmi.board.vendor: Hewlett-Packard dmi.board.version: 33.18 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.21:bd09/13/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn358D:rvr33.18:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv6 Notebook PC dmi.product.version: 058D110000244620001620100 dmi.sys.vendor: Hewlett-Packard + --- + ApportVersion: 2.9.2-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 13.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=14128386-80b0-4d7f-897e-c9ad834d7084 + InstallationDate: Installed on 2012-08-17 (245 days ago) + InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) + MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: + 0 radeondrmfb + 1 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=69b1f35d-742e-4e55-9c03-e8a349cd9fcc ro crashkernel=384M-2G:64M,2G-:128M quiet splash radeon.audio=1 vt.handoff=7 + ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 + RelatedPackageVersions: + linux-restricted-modules-3.8.0-19-generic N/A + linux-backports-modules-3.8.0-19-generic N/A + linux-firmware 1.106 + Tags: raring + Uname: Linux 3.8.0-19-generic x86_64 + UpgradeStatus: Upgraded to raring on 2013-03-12 (38 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + dmi.bios.date: 09/13/2011 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.21 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 358D + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 33.18 + dmi.chassis.asset.tag: Chassis Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.21:bd09/13/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn358D:rvr33.18:cvnHewlett-Packard:ct10:cvrChassisVersion: + dmi.product.name: HP Pavilion dv6 Notebook PC + dmi.product.version: 058D110000244620001620100 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1170826/+attachment/3648651/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1170826 Title: HP DV6 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1170826/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
